RULE NO: RULE TITLE
63H-2.002: Definitions
63H-2.003: Contracted Residential Staff
63H-2.004: Contracted Non-Residential Staff
63H-2.005: State Residential Staff
63H-2.006: State Non-Residential Staff
63H-2.007: Contracted and State Detention Staff
63H-2.002 Definitions.
(1) Academy – A department approved training site where Phase II certification training occurs.
(2)(1) Administrator – One whose primary responsibility is overseeing the daily operations of a facility, program or judicial probation circuit.
(3)(2) Certification – A process indicating that an individual has fulfilled a minimum standard level of competency in a profession and authorizes the individual to practice in the profession.
(4)(3) Certified Staff – Direct care staff in facilities/units who have completed the certification requirements set forth in Section Rules 63H-2.005, 2.006 and 2.007, F.A.C.
(5)(4) Daily Observation Report (DOR) – The document used to formally evaluate and provide feedback on the newly hired staff’s performance and knowledge to ensure the staff has achieved or exceeded satisfactory performance.
(6)(5) Department – Florida Department of Juvenile Justice.
(7)(6) Detention Staff – State or contracted direct care staff assigned to work at a detention facility.
(8)(7) Direct Care Staff – Having direct contact with youth for the purpose of providing care, supervision, custody, or control in a detention facility, probation unit, day treatment program or commitment program within any restrictiveness level, operated by the department or by a provider under contract with the department.
(9)(8) Field Training Officer (FTO) – Refers to an employee who has successfully completed the Field Training Officer course.
(10)(9) In-Service Training – The on-going training that employees are required to receive in all but the first year of their employment. Such training must be documented and relevant to the employee’s job responsibilities as set out in this rule.
(11)(10) ITW – The 80-hour Instructor Techniques Workshop.
(12)(11) Non-Residential Staff – State or contracted direct care staff assigned to work in a non-residential environment, including probation and day treatment programs.
(13)(12) On the job training – Training on specific skills based on pre-service/Phase I topics that is conducted by an FTO and/or administrative staff.
(14)(13) Protective Action Response (PAR) – The department-approved verbal and physical intervention techniques and the application of mechanical restraints used in accordance with the PAR Rule (Chapter 63H-1, F.A.C.), the PAR Escalation Matrix, and PAR training curricula.
(16)(14) PAR Certification – The status attained upon successful completion of PAR training pursuant to Chapter 63H-1, F.A.C.
(16)(15) Phase I Training – The initial portion of the certification training process, applicable to state direct care staff, that is conducted at the workplace.
(17)(16) Phase II Training – A part of the certification training process, applicable to state direct care staff, that is conducted at an academy.
(18)(17) Pre-Service Training – The initial training for newly hired contracted direct care staff that is conducted after hire but before they become direct care staff.
(18) PAR Trained –The completion of one attempt at the written examination (whether pass or fail) and passing the performance evaluation.
(19) Residential Staff – State or contracted direct care staff assigned to work at a residential facility
(20) Returning Staff – These are trained/certified staff who have separated from employment and are re-hired into the same position type.
(21) Staff Development and Training – The branch of the department responsible for the creation, implementation, and maintenance of training and evaluation materials.
Specific Authority 20.316(1), 985.601(8) FS. Law Implemented 985.02(3)(c), 985.601(8) FS. History–New________.
63H-2.003 Contracted Residential Staff.
(1) Pre-service training requirements are as follows:
(a) Staff must complete all training within 180 days of being hired.
(b) Staff must complete a minimum of 120 hours of pre-service training (computer based and/or instructor led) to include the following:
1. PAR training as required by Rule Chapter 63H-1, F.A.C.
2. CPR/First Aid
3. Professionalism and ethics
4. Suicide prevention
5. Emergency procedures
6. Mission/Program philosophy/ Program culture
7. Adolescent behavior
8. Confidentiality/ HIPPA
9. Infection control/Blood borne pathogens
10. Gangs
11. Safety, security, and supervision
12. Cultural competency
13. Behavior management
14. DJJ: The organization
15. Mental health and substance abuse services
16. Sexual harassment
17. Communication skills
(c) All contracted residential facilities/programs will submit, in writing a list of pre-service training to Staff Development and Training that includes course names, descriptions, objectives, and training hours for any instructor-led training based on the above topics.
(d) Staff must complete all of the on the job training associated with the above topics.
(2) Contracted residential employees are authorized to be in the presence of youth prior to the completion of the training requirements outlined above. However, the following essential skills training must be completed first:
(a) PAR trained
(b) CPR/First Aid certified
(c) Professionalism and ethics training
(d) Suicide prevention training
(e) Emergency procedure training
(3) Upon request by a Regional Director, the Assistant Secretary for Staff Development and Training will may grant an 90-day extension to the 180-day time frame for completing training requirements. The extension may only be based on the following:
(a) Death of an immediate family member.
(b) Serious chronic condition, illness or injury.
(c) Immediate family crisis.
(d) Court appearance.
(e) Military duty.
(f) Family medical leave.
(g) Other emergency circumstances.
(4) Testing requirements for pre-service training are as follows:
(a) A passing score of at least 70 percent on all applicable computer based courses.
(b) PAR testing and evaluation requirements as outlined in Chapter 63H-1, F.A.C.
(c) Successful completion of all written and practical requirements for CPR/First Aid training.
(5) During each year, beginning on the first anniversary of hire, contracted residential staff must complete 24 hours of annual in-service training.
(6) The following are mandatory training topics that must be completed each year:
(a) PAR update (Chapter 63H-1, F.A.C.).
(b) CPR.
(c) First aid, unless the specific certification is good for more than one year, in which case training is only necessary as required by certification.
(d) Professionalism and ethics
(7) All contracted residential facilities/programs will submit to Staff Development and Training a written list of in-service training that includes course names, descriptions, objectives, and training hours for any instructor-led in-service training other than the above topics.
(8) As part of the 24 hours of in-service training required for direct-care staff, supervisory staff shall complete 8 hours of training in the areas of management, leadership, personal accountability, employee relations, communication skills, and/or fiscal training each year.
(9) Returning staff who return less than one year from separation shall complete the following:
(a) PAR update consisting of a minimum of 8 hours training (Chapter 63H-1, F.A.C.)
(b) CPR/First Aid certification (if not current).
(c) Overview of facility/program operating procedures.
(10) Returning staff who return more than one year from separation shall complete all requirements set forth in subsection 63H-2.003(1), F.A.C., as they are no longer considered trained.
(11) Contracted Staff who cross over from non-residential to residential shall complete all training requirements set forth in subsection 63H-2.003(1), F.A.C.
(12) Procedures for documentation of training are as follows:
(a) Administrators will ensure that a training file is maintained for each direct care staff, and that they meet all requirements.
(b) Completion of all training requirements shall be documented on the department’s computer based tracking system.
(c) Facilities and/or programs shall develop an annual in-service training calendar which must be updated as changes occur.
Specific Authority 20.316(1), 985.601(8) FS. Law Implemented 985.02(3)(c), 985.601(8) FS. History–New________.
63H-2.004 Contracted Non-Residential Staff.
(1) Pre-service training requirements are as follows:
(a) Staff must complete all training within 180 days of being hired.
(b) Staff must complete a minimum of 120 hours of pre-service training (web-based and/or instructor led) to include the following:
1. PAR;
2. CPR/First aid;
3. Suicide prevention;
4. Emergency procedures;
5. Understanding youth;
6. Legal;
7. Interpersonal/Communication skills;
8. Professionalism and ethic;
9. Supervision;
10. Changing offender behavior;
11. Mental health and substance abuse;
12. Risk and needs assessment;
13. Sexual harassment.
(c) All contracted non-residential programs will submit, in writing a list of pre-service training to Staff Development and Training that includes course names, descriptions, objectives, and training hours for any instructor-led training based on the above topics.
(d) Staff must complete all on the job training associated with the above topics.
(2) Contracted non-residential employees are authorized to be in the presence of youth prior to the completion of the training requirements outlined above. However, the following essential skills must be completed first:
(a) PAR trained;
(b) CPR/First aid certified;
(c) Professionalism and ethics training;
(d) Suicide prevention training;
(e) Emergency procedures training.
(3) Upon request by a Regional Director, the Director Assistant Secretary for Staff Development and Training will may grant an 90-day extension to the 180-day time frame for completing training requirements. The extension may only be based on the following:
(a) Death of an immediate family member.
(b) Serious chronic condition, illness or injury.
(c) Immediate family crisis.
(d) Court appearance.
(e) Military duty.
(f) Family medical leave.
(g) Other emergency circumstances.
(4) Testing requirements for pre-service training are as follows:
(a) A passing score of at least 70 percent on all applicable computer based courses.
(b) PAR testing and evaluation requirements as outlined in 63H-1.
(c) Successful completion of all written and practical requirements for CPR/First Aid training.
(5) During each year, beginning on the first anniversary of hire, Ccontracted non-residential staff must complete 24 hours of annual in-service training beginning the calendar year after the staff has completed pre-service training.
(6) The following are mandatory training topics that must be completed each year:
(a) PAR update (Chapter 63H-1, F.A.C.).
(b) CPR.
(c) First aid, unless the specific certification is good for more than one year, in which case, training is only necessary as required by certification.
(d) Professionalism and ethics.
(7) All contracted non-residential programs will submit to Staff Development and Training a written list that includes course names, descriptions, objectives, and training hours for any instructor-led in-service training other than the above topics.
(8) As part of the 24 hours of in-service training required for direct-care staff, supervisory staff shall complete 8 hours of training in the areas of management, leadership, personal accountability, employee relations, communication skills, and/or fiscal training each year.
(9) Returning staff who return less than one year from separation shall complete the following:
(a) PAR update consisting of a minimum of 8 hours training (Chapter 63H-1, F.A.C.).
(b) CPR/First Aid/AED certification (if not current).
(c) Overview of facility/program operating procedures.
(10) Returning staff who return more than one year from separation shall complete all requirements set forth in subsection 63H-2.004(1), F.A.C., as they are no longer considered trained.
(11) Contracted Staff who cross over from residential to non-residential shall complete all training requirements set forth in subsection 63H-2.004(1), F.A.C.
(12) Documentation procedures are as follows:
(a) Administrators will ensure that a training file is maintained for each direct care staff, and that they meet all requirements.
(b) Completion of all training requirements shall be documented on the department’s computer based tracking system.
(c) Facilities and/or programs shall develop an annual in-service training calendar which must be updated as changes occur.
Specific Authority 20.316(1), 985.601(8) FS. Law Implemented 985.02(3)(c), 985.601(8) FS. History–New_________.
63H-2.005 State Residential Staff.
(1) All staff shall be certified within 180 days of being hired.
(2) The training shall be in two phases. Phase one is workplace training. Phase two is training at the academy.
(a) Phase one shall consist of 120 hours of certification training (web-based and instructor led) in the following areas:
1. Orientation training;
2. Information security awareness;
3. DJJ residential facility operations (to include training on the unit log, admissions, releases, and transfers);
4. PAR;
5. CPR/First Aid;
6. Mental health and substance abuse services;
7. Safety, security, and supervision;
8. Legal;
9. DJJ: The organization;
10. Gang awareness;
11. Interpersonal/Communication skills;
12. Case management in residential facilities.
(b) Staff must complete all on the job training associated with the above topics.
(c) Phase Two is academy training, which shall consist of 120 hours of certification training in the following areas:
1. Restorative justice;
2. Professionalism and ethics;
3. Adolescent behavior;
4. Health care;
5. Effective written communication;
6. Mental health;
7. Suicide recognition, prevention, and intervention;
8. Human diversity;
9. Interpersonal/communication skills.
(d) Staff must demonstrate satisfactory performance in all categories for at least seven (7) days on the Phase One Daily Observation Reports using the standardized evaluation guidelines. The Daily Observation Report (ADSD-21, revised 12/15/06) is incorporated by reference, and is available through Staff Development and Training, 2737 Centerview Dr., Tallahassee, FL 32399.
(3) State Residential staff are authorized to be in the presence of youth prior to the completion of the training requirements outlined above. However, the following essential skills training must be completed first:
(a) PAR trained.
(b) CPR/First aid/AED training.
(c) Mental health and substance abuse.
(d) Suicide recognition, prevention, and intervention.
(e) Safety, security, and supervision.
(f) DJJ residential facility operations.
(4) Once the trainee has completed these essential skills, the trainee may be in the presence of youth while the remaining training requirements are completed. However, until the trainee completes the remaining training requirements, he or she shall, at all times, be under the direct supervision of a fully certified Juvenile Justice Residential Officer (JJRO).
(5) Testing requirements for certification training are as follows:
(a) A passing score of at least 70 percent on all applicable computer-based courses.
(b) PAR testing and evaluation requirements as outlined in Chapter 63H-1, F.A.C.
(c) Successful completion of all written and practical requirements for CPR/First Aid/AED training.
(d) Staff must receive a minimum score of 75 percent on the certification examination.
(e) Staff will may be given up to three attempts to pass the certification examination within the 180-day timeframe.
(6) Upon request by a Regional Director, the Director Assistant Secretary for Staff Development and Training will may grant an 90-day extension to the 180-day time frame for completing training requirements. The extension may only be based on the following:
(a) Death of an immediate family member.
(b) Serious chronic condition, illness or injury.
(c) Immediate family crisis.
(d) Court appearance.
(e) Military duty.
(f) Family medical leave.
(g) Other emergency circumstances.
(7) During each year, beginning on the first anniversary of hire, Sstate residential staff must complete 24 hours of annual in-service training beginning the calendar year after the staff has completed certification training.
(8) The following are mandatory training topics that must be completed each year:
(a) PAR update (Chapter 63H-1, F.A.C.).
(b) CPR/AED.
(c) First aid, unless the specific certification is good for more than one year, in which case, training is only necessary as required by certification.
(d) Suicide prevention.
(e) Professionalism and ethics.
(9) Each region will submit to Staff Development and Training a written list of in-service trainings that includes course names, descriptions, objectives, and training hours for any instructor-led in-service training other than the above topics.
(10) As part of the 24 hours of in-service training required for direct-care staff, supervisory staff shall complete 8 hours of training in the areas of management, leadership, personal accountability, employee relations, communication skills, and/or fiscal training each year.
(11) Returning staff who return more than four years from separation shall complete all requirements set forth in subsection 63H-2.005(1), F.A.C., as they are no longer considered trained.
(12) Returning staff that return less than four years from the date of separation shall meet the following requirements within sixty calendar days of their return to the Department:
(a) All PAR training pursuant to Chapter 63H-1, F.A.C.
(b) CPR/First aid/AED certification
(c) Overview of facility operating procedures
(d) In-service training to include:
1. Professionalism and ethics;
2. Suicide prevention;
3. Adolescent behavior;
4. DJJ residential facility operations;
5. Safety, security, and supervision.
(13) Staff who crossover from contracted residential facilities, contracted non-residential programs, or state operated non-residential programs must complete all certification requirements outlined in this section.
(14) Staff who crossover from detention facilities must complete all certification requirements outlined in this section that are non-duplicative of their detention certification, including the Juvenile Justice Detention Officer (JJDO) to Juvenile Justice Residential Officer (JJRO) examination.
(15) Procedures for the documentation of training are as follows:
(a) Administrators will ensure that a training file is maintained for each direct care staff, and that they meet all requirements.
(b) Completion of all training requirements shall be documented on the department’s computer based tracking system.
(c) Facilities and programs shall develop an annual in-service training calendar which must be updated as changes occur.
Specific Authority 20.316(1), 985.601(8) FS. Law Implemented 985.02(3)(c), 985.601(8) FS. History–New__________.
63H-2.006 State Non-Residential Staff
(1) All staff shall be certified within 180 days of hiring.
(2) The certification training shall be in two phases. Phase one is workplace training. Phase two is training at the academy.
(a) Phase one shall consist of 96 hours of training in the following areas:
1. Orientation training;
2. Juvenile Justice Information System;
3. Information security awareness;
4. Mental health and substance services;
5. Professionalism and ethics;
6. Restorative justice;
7. Human diversity;
8. Personal safety;
9. Adolescent behavior;
10. Legal;
11. Interpersonal/Communication skills;
12. Screening and intake;
13. Supervision;
14. Transfer, commitment and termination of supervision.
(b) Staff must complete all on the job training associated with the above topics.
(c) Phase two shall consist of 224 hours of training at the academy in the following areas:
1. PAR;
2. CPR/First aid;
3. DJJ overview;
4. Legal;
5. Adolescent behavior;
6. Restorative justice;
7. Interpersonal/Communication skills;
8. Human diversity;
9. Screening and intake;
10. Legal;
11. Supervision;
12. Transfer, commitment and termination of supervision;
13. Personal safety;
14. Professionalism and ethics.
(d) Staff must demonstrate satisfactory performance in all categories for at least seven (7) days on the Phase One Daily Observation Reports using the standardized evaluation guidelines incorporated by reference in paragraph 63H-2.005(2)(d), F.A.C.
(3) State non-residential staff are not required to be PAR certified and CPR/First Aid certified prior to contact with youth. However, the following requirements shall apply:
(a) The staff shall be assigned to a fully certified officer who has successfully completed all certification requirements outlined in this section.
(b) The staff shall not supervise a caseload or have direct contact with youth where department certified staff are not present until they complete all certification requirements in this section.
(4) Testing requirements for certification training are as follows:
(a) A passing score of at least 70 percent on all applicable computer-based certification courses.
(b) PAR testing and evaluation requirements as outlined in Chapter 63H-1, F.A.C.
(c) Successful completion of all written and practical requirements for CPR/First Aid training.
(d) Staff must receive a minimum score of 75 percent on the certification examination.
(e) Staff may be given up to three attempts to pass the certification examination within the 180-day timeframe.
(5) Upon request by a Regional Director, the Director Assistant Secretary for Staff Development and Training will may grant an 90-day extension to the 180-day time frame for completing training requirements. The extension may only be based on the following:
(a) Death of an immediate family member.
(b) Serious chronic condition, illness or injury.
(c) Immediate family crisis.
(d) Court appearance.
(e) Military duty.
(f) Family medical leave.
(g) Other emergency circumstances.
(6) During each year, beginning on the first anniversary of hire, Sstate non-residential staff must complete 24 hours of annual in-service training beginning the calendar year after the staff has completed certification training.
(7) The following are mandatory training topics that must be completed each year:
(a) PAR update (Chapter 63H-1, F.A.C.).
(b) CPR.
(c) First aid, unless the specific certification is good for more than one year, in which case, training is only necessary as required by certification.
(d) Suicide prevention.
(e) Professionalism and ethics.
(8) Each region will submit to Staff Development and Training a written list of in-service trainings that includes course names, descriptions, objectives, and training hours for any instructor-led in-service training other than the above topics.
(9) As part of the 24 hours of in-service training required for direct-care staff, supervisory staff shall complete 8 hours of training in the areas of management, leadership, personal accountability, employee relations, communication skills, and/or fiscal training each year.
(10) Returning staff who return more than four years from separation shall complete all requirements set forth in subsection 63H-2.006(1), F.A.C., as they are no longer considered trained.
(11) Returning staff that return less than four years from the date of separation shall meet the following requirements within sixty calendar days of their return to the department:
(a) All PAR training pursuant to Chapter 63H-1, F.A.C.
(b) CPR/First aid certification.
(c) Overview of program operating procedures.
(d) In-service training to include:
1. Professionalism and ethics;
2. Suicide prevention;
3. Adolescent behavior;
4. Risk and needs assessment;
5. Supervision.
(12) Staff who crossover from contracted residential or detention facilities, contracted non-residential programs, state operated residential facilities, or state operated detention facilities must complete all certification requirements outlined in this section.
(13) Procedures for the documentation of training are as follows:
(a) Administrators will ensure that a training file is maintained for each direct care staff, and that they meet all requirements
(b) Completion of all training requirements shall be documented on the department’s computer based tracking system.
(c) Facilities and programs shall develop an annual in-service training calendar which must be updated as changes occur.
Specific Authority 20.316(1), 985.601(8) FS. Law Implemented 985.02(3)(c), 985.601(8) FS. History–New___________.
63H-2.007 Detention Staff.
(1) All staff shall be certified within 180 days of being hired.
(2) The training shall be in two phases. Phase one is workplace training. Phase two is training at the academy.
(a) Phase one shall consist of 120 hours of certification training (computer-based and instructor led) in the following areas:
1. Orientation training;
2. Information security awareness;
3. DJJ detention facility operations (to include training on the unit log, transportation, admissions, and releases);
4. PAR;
5. CPR/First aid;
6. Mental health and substance abuse services;
7. Safety, security, and supervision;
8. Legal;
9. DJJ: The organization;
10. Gang awareness;
11. Interpersonal/Communication skills;
12. Detainee behavior and consequences.
(b) Staff must complete all on the job training associated with the above topics.
(c) Phase Two is academy training, which shall consist of 120 hours of certification training to include:
1. Restorative justice;
2. Professionalism and ethics;
3. Adolescent behavior;
4. Health care;
5. Effective written communication;
6. Mental health;
7. Suicide recognition, prevention, and intervention;
8. Human diversity;
9. Interpersonal/communication skills.
(d) Staff must demonstrate satisfactory performance in all categories for at least seven (7) days on the Phase One Daily Observation Reports using the standardized evaluation guidelines.
(3) Detention staff are authorized to be in the presence of youth prior to the completion of the training requirements outlined above. However, the following essential skills training must be completed first:
(a) PAR trained.
(b) CPR/First aid/ AED certified.
(c) Mental health and substance abuse.
(d) Suicide recognition, prevention, and intervention.
(e) Safety, security, and supervision.
(f) DJJ detention facility operations.
(4) Once the trainee has completed these essential skills, the trainee may be in the presence of youth while the remaining training requirements are completed. However, until the trainee completes the remaining training requirements, he or she shall, at all times, be assigned to a fully certified Juvenile Justice Detention Officer (JJDO).
(5) Testing requirements for certification training are as follows:
(a) A passing score of at least 70 percent on all applicable computer-based certification courses.
(b) PAR testing and evaluation requirements as outlined in Chapter 63H-1, F.A.C.
(c) Successful completion of all written and practical requirements for CPR/First Aid/AED training.
(d) Staff must receive a minimum score of 75 percent on the certification examination.
(e) Staff may be given up to three attempts to pass the certification examination within the 180-day timeframe.
(6) Upon request by a Regional Director, the Director Assistant Secretary for Staff Development and Training will may grant an 90-day extension to the 180-day time frame for completing training requirements. The extension may only be based on the following:
(a) Death of an immediate family member.
(b) Serious chronic condition, illness or injury.
(c) Immediate family crisis.
(d) Court appearance.
(e) Military duty.
(f) Family medical leave.
(g) Other emergency circumstances.
(7) During each year, beginning on the first anniversary of hire, Ddetention staff must complete 24 hours of annual in-service training beginning the calendar year after the staff has completed certification training.
(8) The following are mandatory training topics that must be completed each year:
(a) PAR update (Chapter 63H-1, F.A.C.).
(b) CPR/AED.
(c) First aid, unless the specific certification is good for more than one year, in which case, training is only necessary as required by certification.
(d) Suicide prevention.
(e) Professionalism and ethics.
(9) Each region will submit to Staff Development and Training a written list of in-service trainings that includes course names, descriptions, objectives, and training hours for any instructor-led in-service training other than the above topics.
(10) As part of the 24 hours of in-service training required for direct-care staff, supervisory staff shall complete 8 hours of training in the areas of management, leadership, personal accountability, employee relations, communication skills, and/or fiscal training each year.
(11) Returning staff who return more than four years from separation shall complete all requirements set forth in subsection 63H-2.005(1), F.A.C, as they are no longer considered trained.
(12) Returning staff that return less than four years from the date of separation shall meet the following requirements within sixty calendar days of their return to the department:
(a) All PAR training pursuant to Chapter 63H-1, F.A.C.
(b) CPR/First Aid/AED certification.
(c) Overview of facility operating procedures.
(d) In-service training to include:
1. Professionalism and ethics;
2. Suicide prevention;
3. Adolescent behavior;
4. DJJ detention facility operations;
5. Safety, security, and supervision.
(13) Staff who crossover from contracted residential, contracted non-residential, and state operated non-residential must complete all certification requirements outlined in this section.
(14) Staff who crossover from state operated residential must complete all certification requirements outlined in this section that are non-duplicative of their JJRO certification, including the JJRO to JJDO examination.
(15) Procedures for the documentation of training are as follows:
(a) Administrators will ensure that a training file is maintained for each direct care staff, and that they meet all requirements.
(b) Completion of all training requirements shall be documented on the department’s computer based tracking system.
(c) Facilities and programs shall develop an annual in-service training calendar which must be updated as changes occur.
Specific Authority 20.316(1), 985.601(8) FS. Law Implemented 985.02(3)(c), 985.601(8) 985.601(9)(b) FS. History–New_________.