28449729, 69U-100.3231 - Florida Administrative Rules, Law, Code, Register

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Florida Department of State and Division of Library and Information Services

Notice: 28449729

Notice of Proposed Rule

Department:

DEPARTMENT OF FINANCIAL SERVICES

Division:

FSC - Financial Institution Regulation

Chapter:

FINANCIAL INSTITUTIONS GENERALLY

Overview

RULE:

69U-100.3231

Complaints

PURPOSE:

The OFR proposes to create Rule 69U-100.3231, Florida Administrative Code, to conform with and implement HB 989, which was enacted on May 2, 2024.

SUMMARY:

Rule 69U-100.3231 will be created to incorporate Forms OFR-U-3231, Complaint, and OFR-U-3232, Complaint Response Report. Form OFR-U-3231, Complaint, will be created for aggrieved customers to utilize when they suspect a violation of Section 655.0323(2), Florida Statutes.  Form OFR-U-3232, Complaint Response Report, will be created for financial institutions who are the subject of such a complaint to respond to the allegations.

RULEMAKING AUTHORITY:

655.0323(4) and (5)

LAW:

655.0323(4) and (5)

PRINT PUBLISH DATE:

6/14/2024 Vol. 50/117

COMMENTS:

From 6/14/2024 To 7/5/2024 (21 Days)

REFERENCE MATERIALS:

No reference(s).

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